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Illustrative example — pending verified results

Multi-location outpatient clinic

Clinics & Healthcare

Pending verified results

Status

The problem

Front-desk staff were manually calling patients to confirm appointments, and no-shows were eating into daily schedules with no reminder system in place.

The solution

We implemented automated WhatsApp/SMS reminders at 48h and 2h before appointments, plus an AI intake agent to answer common pre-visit questions.

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